Return & Refund Policy

RETURN & REFUND

The returned goods/products will be checked with the receipt together and the goods should be in the good and unused condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. CallaCallaBeauty will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund with original payment method within 14 days after the confirmation.

Please contact our customer service to request a return number and information needed for return at 
support@callacallabeauty.com

 

ITEM MISSING

We strive to ensure your order arrives perfectly, but if you experience any issue, please reach out to us by email support@callacallabeauty.com
 

DAMAGED ITEMS, WRONG ITEMS

We strive to ensure your order arrives perfectly, but if you experience any issue, please reach out to us by email support@callacallabeauty.com

 

OTHERS

Please contact us at support@callacallabeauty.com  if you have any questions or doubts.